Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you create an account, subscribe to our services, or contact us for support. This includes your name, email address, phone number, company details, billing information, and tender workflow data.

2. How We Use Your Information

We use the information we collect to operate, manage, and improve BidSarathi services, including automated bid generation and tender tracking. We also use your data for billing, communication, and providing technical support.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with trusted third-party service providers who assist us in operating our platform, subject to strict confidentiality agreements. We may also disclose information if required by law or to protect our legal rights.

4. Data Retention and Security

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. We implement industry-standard security measures to protect your data from unauthorized access, alteration, or destruction.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing of your data. To exercise these rights or manage your preferences, please contact our support team.

6. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website or sending an email notification.

7. Contact and Grievance Redressal

If you have any questions or concerns about this policy or our data practices, please contact our Grievance Officer at hello@bidsarathi.com.

Last Updated: March 30, 2026